Storix Terms & Conditions
Last updated: October 2025
Welcome to Storix. By accessing or using our website and services, you agree to the following Terms and Conditions. Please read them carefully before using this site or any Storix product or service.
1. About Storix
Storix, a division of CSF International, provides temperature-controlled storage, monitoring, and delivery solutions that support businesses in maintaining cold chain integrity and product quality. All references to “we,” “us,” or “our” refer to Storix.
2. Acceptance of Terms
By accessing our website or engaging our services, you confirm that you have read, understood, and agree to be bound by these Terms and Conditions and any additional guidelines or agreements that may apply to specific services.
3. Use of Website
You agree to use this website only for lawful purposes and in a manner that does not infringe upon the rights or restrict the use and enjoyment of others. Unauthorized use of this site, including attempts to access secured areas without permission, is strictly prohibited.
4. Intellectual Property
All content on this website—including text, graphics, logos, product names, videos, icons, and images—is the property of Storix or its licensors and is protected by copyright and trademark laws.
You may not copy, reproduce, distribute, or modify any part of this website without prior written permission.
5. Service Information
Information provided on this website is for general informational purposes only. While we strive for accuracy, Storix makes no representations or warranties about the completeness, reliability, or suitability of the content.
Specifications, features, and availability of products or services may change without notice.
6. Pricing and Quotations
All pricing and quotations provided by Storix are valid for the period stated on the quote. Prices are subject to change based on material costs, logistics fees, or other market factors.
Orders are not binding until confirmed in writing by Storix.
7. Liability and Warranties
Storix makes every effort to ensure the reliability and performance of its solutions. However, all information, software, and services are provided “as is” without any warranty, express or implied.
Storix shall not be held liable for any direct, indirect, or consequential damages arising from the use or inability to use our website, products, or services.
8. User Accounts and Security
Certain Storix services may require user registration. You are responsible for maintaining the confidentiality of your account credentials and for all activities conducted under your account.
If you suspect unauthorized use, please contact us immediately.
9. Third-Party Links
Our website may contain links to external sites not operated by Storix. We are not responsible for the content or practices of those websites. Accessing third-party links is at your own risk.
10. Privacy
Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.
11. Governing Law
These Terms and Conditions are governed by the laws of the Province of Quebec and the federal laws of Canada applicable therein. Any disputes shall be resolved exclusively in the courts located in Montreal, Quebec.
12. Changes to These Terms
Storix reserves the right to update or modify these Terms and Conditions at any time. Updates will be posted on this page with a revised “Last updated” date. Continued use of our site or services after such changes constitutes acceptance of the revised terms.
13. Contact Us
For questions or concerns regarding these Terms and Conditions, please contact us at:
Storix – CSF International
Email: info@storixsolution.com
Website: www.storixsolution.com
Acceptable Use Policy
Guidelines for Using Storix Services
Limitations of Liability
Understanding Our Boundaries
Dispute Resolution
Resolving Conflicts Effectively
In the event of a dispute between Storix and its users, we prioritize resolution through direct communication and negotiation. If a satisfactory agreement cannot be reached, both parties agree to engage in mediation as a first step. Should mediation fail, disputes will be resolved through binding arbitration in accordance with the rules of the American Arbitration Association. This process is designed to be efficient and cost-effective, ensuring that both parties can continue their operations with minimal disruption. By agreeing to these terms, users acknowledge the importance of resolving disputes amicably and professionally.